Dear Valued Guest, Thank you for taking the time to provide your feedback following your recent visit to Pullman Jumeirah Lakes Towers. We truly value your opinion, as it is from your observations that we are able to improve our services and it’s great to read that the improvement is visible. We have taken into consideration your constructive comments on regards the upgrades we are looking in to that. With that in mind, we hope to welcome you back soon and be given the opportunity to restore your confidence in our product and services. Warm Regards, Jan Seelen Guest Experience Manager