Dear Guest, Thank you for writing your review on TripAdvisor and it was a pleasure to have you as our guests at the Grosvenor House. It is truly encouraging to know that you very much enjoyed your holiday with us and do appreciate your compliments with regards to the room allocated during your visit, the service delivery as well as your Level Five Lounge experience. Thank you for recommending the hotel and we certainly look forward to welcoming you back again soon. Kind regards, e-Services Manager