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Pool - Picture of Conrad Dubai

Photo: Pool

From Review : Lovely Hotel, Attention to Detail BUT.... of Conrad Dubai
Lovely Hotel, Attention to Detail BUT....
Excellent stay
Wow, there’s luxury—and then there’s the Conrad
Brilliant hotel
Amazing hotel and amazing service
Bellissimo albergo con piscina sul terrazzo!
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Michelle C wrote a review Apr 2019
Greater London, United Kingdom945 contributions158 helpful votes
+2
The location is excellent for getting around Dubai. With easy valet parking and a metro nearby. The WiFi is great and breakfast was good. With a choice of eggs done how you wanted. The swimming pool was great apart from when someone takes your sun bed despite things being on
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Date of stay: April 2019
Response from Conrad D, General Manager at Conrad Dubai
Responded Apr 24, 2019
Dear W1908UGmichellec, Thank you for taking the time to review us on Trip Advisor. Whilst we were happy to read you had a pleasant stay with us, we thank you sharing your thoughts with us. Please be advised that we have had some instances in the past whereby guests reserve sunbeds and only come to the pool area much later in the day than anticipated, Therefore we do not entertain reservation of sunbeds, but rather give them on first come first serve basis. Kindly note this is only an explanation and not meant as an excuse for what you have experienced. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We have also noted your comment about the lounge and please note that we do not allow children in the lounge during happy hours. Due to the requirements of the local law, alcohol can be consumed in designated areas and cannot be taken out of our restaurants and bars. We thank you for drawing our attention to your case. We value your patronage to the Conrad Dubai and we look forward to welcoming you back soon. With kind regards, Todori Kalamaris General Manager
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