Dear Taran, Thank you very much for taking the time to review your recent stay at GEVORA. We really appreciate this detailed review and the insights given to fellow travelers about the hotel. We would like to apologize for any inconvenience that have been caused by our elevators. Rest reassured that we are looking into a permanent solution in order to improve guest experience and avoid similar scenarios. We will forward your kind comments to Ecaterina and Reeya, we are sure they will truly be delighted by the nice words. Thank you again for taking the time to review us on TripAdvisor. We are looking forward to welcoming you back on your next trip in Dubai. Best regards. Mohamed Kamal Hotel Manager