Dear Mr. Sthish Kumar, Vanakkam! Thank you very much for staying with us and also for bringing up your concerns about the time taken at check in and the room condition. We will definitely look in to the issues and will address it in the right way. Just to inform you that we have already initiated to change the furniture, chairs and stub chair..etc. Your comments and observations are very valuable to us to serve fellow guests in a even better way. Thanks a lot once again.. Best regards Shaji Nair general Manager