Dear Fattyboylife, Sabaidee from Luang Prabang! Thank you for taking the time to post a review of our resort. We are delighted you enjoyed your time with us. Thank you for highlighting our facilities, rooms and our team. In Accor, we refer to our team as Heartist, heart + artist and as you encountered, our team endlessly strive to embody the Heartist spirit. We would also like to thank you for your feedback regarding our pool bar and cuisine as it has provided us with an opportunity to improve and deliver the service all of our guest deserve. We look forward to welcoming you back to our resort! Best, Denis and his team Denis Dupart - Area General Manager