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Interior - Picture of Athenee Palace Hilton Bucharest

Photo: Interior

From Review : Was a good experience but expected better. of Athenee Palace Hilton Bucharest
Was a good experience but expected better.
‪Athenee Palace Hilton Bucharest‬
Good service overall except for the restaurant
Redeemed by a room transfer
Continues to be the worst five star hotel in Bucharest
Management re-engineering required
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Guests 
Joshua C wrote a review Jun 2019
Bilekahalli, India161 contributions64 helpful votes
+6
Centrally located in the heart of the city , the hotel is easily accessible to most parts. The hotel is actually a 100 year old palace that's been renovated by the Hilton and converted into a hospitality property. During my four night stay there I did observe the following : 1.
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Date of stay: June 2019
Response from Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest
Responded Jun 24, 2019
Dear JoshuaC2808, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback with the Trip Advisor community. I am glad to hear that you had an overall enjoyable experience and we are enthusiastic to put your feedback to good use. We are sorry to learn that our Health Club was not up to your standards, as well as our breakfast options. Please rest assured we have taken your comments into consideration for further improving our products and services in order to create memorable experiences for our guests. With regards to your comments about our rooms, I am sorry to learn that the bed was not comfortable enough for you, however let me assure you that our bedding and mattresses are according to Hilton standards. I hope you will grant us the opportunity of hosting you again in order for your next visit to be even more pleasant! Kind Regards, Rainer Gieringer General Manager
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