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Interior - Picture of Palacio del Inka, a Luxury Collection Hotel, Cusco

Photo: Interior

From Review : Mixed feelings of Palacio del Inka, a Luxury Collection Hotel, Cusco
Mixed feelings
Front desk.
Centraal gelegen
Blick in den Innenhof
exterior
view from balcony
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Runningshoes wrote a review Sep 2016
Chicago, Illinois116 contributions147 helpful votes
+3
The hotel property is beautiful with nice common areas in the lobby and patios but the rooms leave much to be desired. We stayed in two different suites during our stay. The rooms are quite dark with low ceilings and there is no air conditioning in the hotel. The water
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Date of stay: September 2016
Response from jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, Cusco
Responded Sep 13, 2016
Dear Runningshoes, Thank you for taking the time to share your experience and feedback with us. We sincerely apologize that your experience did not exceed your expectations and of course, this is not the kind of service that Palacio del Inka, A Luxury Collection offers. Be sure we are taking steps to the air conditioner system implemented lasts by mid 2017. In regards to the drain shower, we rectified these defects immediately. Hopefully, one day in the future we'll be able to welcome you back, and show you a different side of us. Sincere regards, Juan Antonio Sánchez General Manager
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