Dear Mr. Eduardo, It has been great to receive your comments, we are grateful for you kind and positive words about the service you received at the hotel. It is our mayor satisfaction to know that you felt at home we us and that you got a nice view from you window. We will consider you observation about the Wi-Fi service in order to meet our guest expectations. It will be a pleasure to welcome you back in this, your home in Quito! Best regards, Carolina Rueda Guest Service Manager