Dear Julia L, Thank you for your review on our hotel and for choosing to stay with us! We note your commendations for our Total Lifestyle Environment rooms, facilities and services. At One Farrer Hotel, we aim to create a 'home away from home' for all our hotel residents and are glad that you had a comfortable stay with us. We try our very best to make our residents feel more comfortable and are glad these small gestures made the entire experience better for your family. Once again, thank you for your review and we look forward to welcoming you back to One Farrer Hotel to experience the Total Lifestyle Environment experience again very soon! == Regards, Management Team One Farrer Hotel