Dear BunburyTim61 Thank you for your kind review of One Farrer Hotel & Spa! Great that your recent stay was a comfortable one and you liked our room concept and the amenities provided during your stay. We noted on your key card challenge and we sincerely apologies for the inconvenience caused. Nevertheless, we look forward to welcoming you back in the near future. Yours sincerely, The Management Team One Farrer Hotel & Spa