Window View - Picture of PARKROYAL COLLECTION Pickering, Singapore
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From Review : Architecture and interior at 5-stars but hospitality at 4-star of PARKROYAL COLLECTION Pickering, Singapore
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Had a staycation yesterday with my husband yesterday as it was my birthday. Was slightly disappointed because I had expected some kinda birthday treats or surprises from the hotel concierge like most 5 stars hotel would provide. Even Ascott at Raffles Place, which is a service…
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Date of stay: February 2018
Response from Jeane_PARKROYAL, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded Feb 27, 2018
Dear Rini O, thank you for including us in your birthday celebrations. We regret to learn that the experience fell short of expectations. We are glad nonetheless to hear that Yus and our staff at Lime Restaurant left a very positive impression. A very happy belated birthday on behalf of everyone here at PARKROYAL on PIckering, and here's hoping that we will get the chance to welcome you back for a more successful experience in the near future. Best regards.
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