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Walk-in Cabinet and Office Combo - Picture of Pan Pacific Singapore

Photo: Walk-in Cabinet and Office Combo

From Review : Near-perfect staycation, with almost perfect staff of Pan Pacific Singapore
Walk-in Cabinet and Office Combo
TV by the bed
The room
Pan Pacific Singapore
Good hotel!!!
atrium lounge
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Other Recent Reviews

Great service
February 2024
Aelvin D wrote a review Apr 2018
Singapore, Singapore823 contributions90 helpful votes
+44
City Suite: ServiceOne had inefficiencies (the hotelā€™s in-house systemized guest service) - In a very rare occasion, a staff disappointed this guest ā€œhours after checkoutā€. Here is the account of what happened: During the Stay: I called ServiceOne for the faulty Handyphone
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Date of stay: March 2018
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore
Responded Apr 6, 2018
Dear Aelvin D, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. While we are glad that you had an overall positive experience, we apologise for the lapse in communication. We appreciate your sharing regarding the service experience you had and will be addressing this with our leaders. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We appreciate your time in sharing this review and look forward to welcoming you back during your next visit to Singapore. Best regards, Annie Choy Director of Marketing Communications
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