Interior - Picture of Marina Bay Sands, Singapore
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From Review : Living it up and living up to it of Marina Bay Sands
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Guests
+2
Had a two night staycation with my family to celebrate my little one's second birthday. In short, all three of us enjoyed it and loved the stay. Not disappointed at all. Check in with Staff Reah was pleasant. We tried to ask for an upgrade to a club room and she tried her best…
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Date of stay: September 2016
Response from Shawn_Ng, Director of Hotel Operations at Marina Bay Sands
Responded Sep 15, 2016
Dear ckwee13, Thank you for your positive review. I am pleased to learn that you and your family enjoyed your stay at Marina Bay Sands, especially enjoying your appointed accommodation, the privileges at Club55 as well as your time spent at the Sands SkyPark infinity pool. I am also delighted to note that our Team Members provided you with consistently excellent service which helped to enhance the enjoyment of your stay. Service is a top priority for us and your compliments will certainly be an added boost for all our Team Members on our journey to service excellence. Please be assured that we will continually strive to improve the quality of our offerings to serve you better. Upon your next visit, our Housekeeping Team would also be delighted to assist with clearing out the top shelf of your in-room fridge for your personal usage. I certainly look forward to welcoming you back to Marina Bay Sands soon for more unique stay experiences.
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