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Window View - Picture of Marina Bay Sands, Singapore

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From Review : Disappointing for a 5 star hotel of Marina Bay Sands
Disappointing for a 5 star hotel
Cher payé
View from pool, early morning.
Marina Bay Sands
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Zipangu L wrote a review Feb 2016
164 contributions53 helpful votes
I've stayed here 4 times. The previous time before this was 2 or 3 years back. I think the management then was better. Now I feel that it is stingy and not classy. Too many China tourists if that can't be helped. Feels like a zoo. If you want some peace and quiet, opt for
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Date of stay: February 2016
Response from Shawn_Ng, Director of Hotel Operations at Marina Bay Sands
Responded Feb 3, 2016
Dear Zipangu L, Thank you for your feedback. Marina Bay Sands continues to attract a large number of visitors who want to see and experience the atmosphere and excitement of our property, and as much as I am delighted by the enthusiasm shown by our guests, I apologise for any inconvenience caused by the crowds or potential shortfalls in our service touch points. Please rest assured that we regularly review ways to better manage the crowds on property and enhance the quality and efficiency of all our service touch points. Nonetheless, I hope you will allow us an opportunity to welcome you and your loved ones back soon and to regain your confidence in us.
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