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Interior - Picture of ibis Singapore on Bencoolen Hotel

Photo: Interior

From Review : Provide late checkout but cut off wifi access. of ibis Singapore on Bencoolen Hotel
Provide late checkout but cut off wifi access.
Hotel view from Chinatown side
Consistent Ibis delivery
There should be better choice in Singapore
Consistent Ibis delivery
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Other Recent Reviews

Average stay
February 2024
Property W wrote a review Jun 2016
Singapore, Singapore176 contributions8 helpful votes
3.0 of 5 bubbles
Strategic location. Walking distance to Bras Basah MRT and Bugis MRT. Have football games at lobby. A lot variety food store nearby. 5 mins walk to Bugis street. If you book ibis business rate, you entitle to MRT card. But front desk never provide me. Uograde benefit esp handy
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Date of stay: June 2016
Response from QualityServices, Quality Services at ibis Singapore on Bencoolen Hotel
Responded Jun 15, 2016
Dear propertystudent8, Thank you for your support and loyalty for AccorHotels, it has been a pleasure hosting you. We are glad that you enjoyed the convenient location of our hotel and the accommodation comfort. It’s a delight to hear that our 3G Handy Smartphone was beneficial to you. As for the Ez-Link transportation card, guests can loan them from the front desk with a refundable deposit of SGD10. I apologise if this was not made known to you upon your arrival. Also, we are sorry to know that the Wi-Fi service was being cut off before your check-out; we are working with our IT Team for an immediate improvement to prevent future occurrence. Once again, thank you for sharng your concerns with us. Please let me know if there is anything we can do to make your next stay even better, we look forward to welcoming you back in the coming future! Kind regards, Sharlene – Quality Services
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