Dear Guest, Greetings from Yantra by Hemant Oberoi! On behalf of my team, I sincerely thank you for choosing us as your preferred dining option. Kindly accept our deepest apologies and regret for the shortfall in our service and food. Rest assured that our team shall review our processes in order to avoid such incidents in future. We value your feedback and hope that you would give us another opportunity to serve you. Look forward to welcoming you again and assure you of the best in service and hospitality. Best regards, Sales & Marketing Manager