Window View - Picture of Resorts World Sentosa - Festive Hotel, Sentosa Island
Photo: Window View
From Review : Average of Resorts World Sentosa - Festive Hotel
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+7
Booked deluxe family room(room 626) for my birthday and i would say its average.no wow factor. Queing for check in took quite sometime as there was a long que and only 3 staffs managing.Hotel seems to have alot of Chinese tourists.Lobby was full. Room size was average with a…
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Date of stay: May 2016
Response from FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel
Responded May 10, 2016
Dear Switsdaniq, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that there were some issues with the room that did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you would give us the opportunity to address your concerns, and invite you to contact us directly at festivehotel.dm@rwsentosa.com Nonetheless, we do hope that you were still able to enjoy your visit to Resorts World Sentosa Singapore and that we would have the opportunity to welcome you back to Festive Hotel in the near future. Thank you for your feedback. Your comments are very important to us. Yours sincerely, Alex Avelino Guest Services Manager
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