Landscape - Picture of Hard Rock Hotel Singapore, Sentosa Island
Photo: Landscape
From Review : Great Location, but not a 5 Star Hotel of Hard Rock Hotel Singapore
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A lot wrong! 4/10 for the price
May 2023
+22
We stayed here for 8 nights in a room that was not large enough for 3 people (2 adults and a 15 year old). We had a King Bed (which was comfortable) and a pull out bed for our daughter (not suitable for a 15yr old, more suitable for a child up to the age of 12). There was very…
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Date of stay: October 2016
Response from HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore
Responded Oct 25, 2016
Dear KelsSydney_Australia Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We have reviewed our wifi agreement and currently we have rolled out more packages that includes complimentary internet, we are optimistic that we will cover more packages soon. We appreciate your commendation of our Concierge team and I wish to assure you that our Front Desk Officers can bring more vibe than that of your experience. I hope to welcome you in the future and be of service to your once again. Jayson Diaz Estacio Guest Experience Manager
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