Dear GabbyCanonizado, Greetings from Fairways & Bluewater! Thank you for your detailed review and for rating us excellent. It warms our heart that you appreciated the private beach. As a guarded and gated property, the resort’s facilities are exclusively available to guests only. It is for these reasons that you will rarely find our amenities such as our swimming pools and private beach crowded. It is also wonderful to know that you liked your room including the size, cleanliness, toiletries, and beddings. We hope that these helped you to rest comfortably. Likewise, we are thrilled that you appreciated the free shuttle service, 6 swimming pools, and food. These are really good facilities that allow our guests to have a fantastic time with us. Moreover, we are thankful that you appreciated the efforts of our staff. Our staff sees to it that they provide excellent service to our guests and make them feel comfortable. They will surely be motivated to work harder once they hear about your kind words. Nonetheless, please be assured that we have forwarded your feedback about the air conditioner to the department concerned so that we can make the necessary improvements. It is our privilege to be of service to you and we are looking forward to welcome you back. See you soon.