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Interior - Picture of Mercure Convention Center, Jakarta

Photo: Interior

From Review : nice staycation in Jakarta area of Mercure Convention Center
nice staycation in Jakarta area
Another Great Stay in Mercure Hotel For Business
My favourite Menu
Relaxing sofa
Spacious room
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Other Recent Reviews

mwalewangko wrote a review Apr 2017
Jakarta, Indonesia594 contributions9 helpful votes
I got helpful assistance from the CS. I booked via Agoda but then asked for room upgrade with only little additional cost that worth it. We enjoyed our stay and love the room: King Size Bed in Grand Deluxe Ocean Balcony. It is the renovated one. Clean and spacious. Fast check
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Date of stay: April 2017
Response from MCCAncol, Quality & Attitude Manager at Mercure Convention Center
Responded Apr 13, 2017
Dear Mrs. Michelle W, Thank you for your kind feedback regarding your recent stay with us. We were delighted to know that you were pleased with the check-in process, our room, staff service, swimming pool, MIMO Kids Club, and the ocean view during your stay here with us. However, our truly sincere apology for some constraints here, including the AC, minibar, hairdryer, and shower conditions. For the AC instruction we have shared the use on the wall near the thermostat; however, all these will still be our kind evaluation and follow up for future improvement. Once again thank you for alerting us to this problem and sharing the information. We will keep on improving our effort in giving more suitable performance. We look forward to having more opportunities to serve you and your family again in the future. Sincerely yours, Gloria Vera Kristie Quality & Attitude Manager
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