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Window View - Picture of Hotel Indonesia Kempinski Jakarta

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From Review : Very good second staycation of Hotel Indonesia Kempinski Jakarta
Very good second staycation
Perfect stay
inside the room
Hotel mewah dan penuh sejarah di jantung kota Jakarta
Bundaran HI di siang hari
Check In— / — / —
Check Out— / — / —
amin wrote a review Jan 2017
Cibogo, Indonesia346 contributions62 helpful votes
5.0 of 5 bubbles
Back at Kempinski after 4 years. Thank you for the upgrade and the cake. The grand deluxe rooms was excellent. The bathroom was wonderful with big bathtub (a bit dirty), a small Tv and the automated toilet. Check-in and check-out was fast. No dramas throughout the stay. I've
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Date of stay: January 2017
Response from KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski Jakarta
Responded Feb 2, 2017
Dear nelnil, Thank you for taking the time to share your stay experience on TripAdvisor. I was pleased to read that you experienced a flawless check in and check out process and the wide range of food on the breakfast buffet was to your liking. Apart from that, I was concerned to read your comments about the level of service provided by our team member. As we strive to provide the highest level of service and hospitality to our guests, we are sad that on this occasion it was not as remarkable as expected. Rest assured that necessary action has been taken to improve on our shortcomings. Thank you once again for choosing Hotel Indonesia Kempinski Jakarta and we look forward to welcome you back in the near future. Best regards, Alex Pichel
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