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Interior - Picture of The Upper House, Hong Kong

Photo: Interior

From Review : Luxury and Serenity of The Upper House
Luxury and Serenity
night view outside my room
magic lights
A wonderful hotel in HongKong
views from room
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Preferred Hotels$444
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isaacl wrote a review Apr 2017
Canberra, Australia393 contributions78 helpful votes
Celebrated our wedding anniversary here. The responsiveness and professionalism of the reservations and guest experience teams prior to our stay was excellent, and they were very patient in helping to locate our reservation (which was booked through Ctrip), as well as securing a
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Date of stay: April 2017
Response from Marcel T, General Manager at The Upper House
Responded Apr 8, 2017
Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are delighted to read your kind words about the Reservations and Guest Experience teams at "Our House" as well as the seamless check-in. We would also like to thank you for your feedback regarding our pricings at Café Gray Deluxe, which is being looked into by the management team. However, for us to improve our offering, I would be interested to find out more of your thoughts if you could please email me at marcelthoma@swirehotels.com Please do not hesitate to contact me directly if I may assist with any reservation here at The Upper House or any other Swire Hotels. Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
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