TokyoLima
313 reviews
#273 of 13987 restaurants in Hong Kong
+7
Started off strong but then was disappointed, ended on a high note. The drinks were quite expensive, but they seemed to be served in unusual containers. If I'm paying $60 for a drink, I expect the straw to not be falling in every single time I take a drink and have to fish it…
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Date of visit: February 2018
Response from SophiePirataGroup, Guest Relations Manager at TokyoLima
Responded Feb 27, 2018
Dear AC88888, Thank you for leaving us such detailed feedback, it has been so interesting to read through your comments. I am delighted to hear that you enjoyed the atmosphere and our service, our hospitality is something we pride ourselves on at Pirata Group so it is lovely to hear we exceeded your expectations. I will discussing all of your comments with our team at TokyoLima, it is always interesting to hear feedback such as yours and take it into consideration accordingly. Please don't hesitate to let me know the next time you visit any of our restaurants, I would be delighted to come and introduce myself. We look forward to welcoming you back again soon, Kindest regards, Sophie Guest Relations Manager / PirataGroup sophie@piratagroup.hk
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