Interior - Picture of Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
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From Review : No aircon until April of Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
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+1
Stayed here twice at the start and finish of a China trip. Both rooms were nice and well equipped. The hotel facilities are generally very good and the staff helpful. My one complaint is that there is no aircon until April. The temperature in my room was 28C (both times) and for…
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Date of stay: March 2016
Response from CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Jul 5, 2016
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are sorry about the aircon problem that made your stay experience uncomfortable.We hope this would not deter you from choosing Crowne Plaza Beijing Chaoyang U-Town again in the future. We will strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, Emily"
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