Dear TheHeatherChronicles, Many thanks for your kind compliments which the staff were happy to receive. The well being our guests is of the utmost important to us and I am delighted to know my staff were attentive and took special care of you. I am pleased to hear that your stay was made memorable at every turn with the facilities and services provided by our world class staff who take pride in leaving our guests with warm last impressions. We certainly hope you are feeling better and look forward to seeing you again in the near future. Kind Regards, Karl H.