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Window View - Picture of Ramses Hilton, Cairo

Photo: Window View

From Review : Ramses Hilton Hotel of Ramses Hilton
Ramses Hilton Hotel
Hotel services
Hotel de lujo un poco descuidado
Room 219 - Nile view from balcony door
Ricardo C wrote a review Jul 2018
Cape Town, South Africa242 contributions21 helpful votes
4.0 of 5 bubbles
I just came back from Cairo on a business trip and stayed at the Ramses Hotel. The hotel is centrally located next to the Nile river which allow for access to the busy city that is Cairo. I was lucky enough to get a Nile river facing room which allowes for spectacular views
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Date of stay: June 2018
Response from Rania M, Executive Secretary at Ramses Hilton
Responded Jul 5, 2018
Dear Ricardo C, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. Our main aim is guest satisfaction and quality delivery. Please accept our sincere apology if you found some of the service standard this time not up to your expectation. We do take our guests and their well being very seriously and always hope to meet our guests' expectations. Please note that all the points mentioned in your comment are discussed with the concerned manager in order to take the necessary action and to prevent them from recurrence. We hope your experience will not prevent you from staying with us again and look forward to welcoming you back. With Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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