Dear Pharaoh 21, Greetings from Ramses Hilton, We have read your comment and we are very pleased to know that you enjoyed your stay with us before. Thank you for taking the time to post your review on TripAdvisor. The nice comment and recommendation for the hotel and team performance, mentioning their names, are appreciated. We will convey your comments to each one of the team. Looking forward to welcoming you back to Ramses Hilton. Kind Regards, Rania Morcoss PA to Director of Operations