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Window View - Picture of JW Marriott Dongdaemun Square Seoul

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From Review : Beautiful place with awful service of JW Marriott Dongdaemun Square Seoul
Beautiful place with awful service
투숙중 제일 많이 들은 말 미안해 안돼
首爾JW東大門廣場萬豪飯店
いちごビュッフェへ行きました。
나쁘지는 않지만...
Beautiful Hotel in Dongdaemun
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JW Marriott
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Anna Fourdan wrote a review Jul 2018
Hong Kong, China364 contributions96 helpful votes
+13
We arrived extremely early and were going to be charged the price of 2 room night had we chosen to have 1 room at 9am instead of 1pm. I have my Marriott miles number to see if there was anything to be done and i informed the lady in charge of the mairriott reward that i couldn't
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Date of stay: July 2018
Response from JWMDDM, General Manager at JW Marriott Dongdaemun Square Seoul
Responded Jul 9, 2018
Dear Anna F, I am extremely disappointed to hear of your experience. I would appreciate any time that you have so I may speak to you and deep dive into the situations that caused this. Please feel free to message me directly at matthew.cooper@marriott.com and I will arrange a time to speak with you at your convenience.. Sincerest regards Matthew Cooper General Manager
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