Dear Eric M, Thank you for taking your valuable time to share your detailed review and I am sure it will be very beneficial for Trip Advisor travelers. I am thrilled to learn that you have quite enjoyed the stay with us and you were impressed with the level of overall service and that we remain your preferred go-to hotel in the city. Your enthusiastic remarks about location, accessibility, room and facilities and service are truly rewarding. Your patronage is extremely valuable to us and we will continue to look for ways to go beyond and above. Kind regards, Dayane Chun Director of Rooms