Interior - Picture of Koreana Hotel, Seoul
Photo: Interior
From Review : Hotel locality is good but service is averagely of Koreana Hotel
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Guests
$57
$93
$44
Expedia.com$74
Trip.com$48
getaroom.com$93
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
We had more than 130 members checked into this hotel for 1 night on 12 Oct. We have a king-sized and a single sized beds when we checked into the room. We asked for extra pillows. They didn't inform us that there was no air conditioning in the room upon check in although it is…
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Date of stay: October 2015
Response from 이민영, 고객 담당 매니저 at Koreana Hotel
Responded Nov 23, 2015
Thank you very much for your constructive comments regarding your stay with us. All your comments have been reported to our management, and all the corrective actions have been made accordingly and I would extend my sincere apology for the shortcomings you experienced with us. To enhance the satisfaction for our guests all staffs are committed to improving the services. Thank you again for your bringing these matters to our attention, and we, all our Koreana Hotel, associates will truly welcome you again. Min Young Lee
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