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Window View - Picture of Imperial Palace Boutique Hotel, Seoul

Photo: Window View

From Review : Spacious n convenience of Imperial Palace Boutique Hotel
Spacious n convenience
The room
Bed and TV
Desk in bedroom with flatscreen TV
Winter deco.
bath area view 2
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Anne H wrote a review Dec 2017
Hong Kong, China135 contributions69 helpful votes
10 mins walk to subway station. Lots of cafe, jp food, English pubs, pizza house, kebabs, turkish bakery, etc. Few local food. Comfortable bed, spacious bathroom with bathtub. Helpful staff. Dirts on white painted wall which makes the room look old n unfinished. Also, white
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Date of stay: December 2017
Response from IPResidentmanager, 프론트 매니저 at Imperial Palace Boutique Hotel
Responded Dec 10, 2017
Dear, Thank you for your review. We are sad to hear that we failed to meet your expectations during your recent stay. We are very sorry you have had an experience we are not proud of. We respect comments from our guest and it will be carefully considered so that we may continue to strive to improve our guest service. Your comments will be shared with all of our staffs. Please know that your experience is not typical for our hotel as evidenced by prior posts. If you are ever in the area again in the future, please stay with us again. We are sure that you will experience the higher level of service. Thank you very much. Sincerely
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