Thank you so much for taking the time to write back to us with such a detailed review. It's reviews such as yours that help us further understand and improve our guest experience at the property. We are immensely grateful for all constructive comments you've made from your stay, rest assured we are looking into each point with our team and will take the necessary steps to improve. We are however, happy to hear that you enjoyed the colonial aspect of the property and recommend you speak to our front office team on your next visit and have a historian tour organized, which covers the vast history behind The Galle Face Hotel. We hope to see you on your next trip to Colombo! Yours Sincerely, Deni A. Dukic