Dear drbuda, Thank you for taking the time to write a most comprehensive review of your recent stay here at Rixos President Astana Hotel. I am delighted to read your comments and thanks a lot for your detailed review of our hotel and of course for praising our colleagues who work so hard in ensuring that each and every guest feels as though they have experienced something different in terms of first class customer care. I note your feedback on the hotel services and I will address this with all team members. I would also like to invite you back to Lalezar Restaurant on your next visit to experience the pure taste of Turkish cuisine with your wife. Thank you once again for posting such a glowing review of your stay with us and I very much look forward to welcoming you back to Rixos President Astana Hotel. Hospitably yours, Tansel Tercan, General Manager