Dear valued guests, Thank you for spending your time to give us a feedback on your recent stay. We are glad to hear that you had enjoyed your stay with us. I would deeply apology for the air-condition occurred in your room because of time setting was error. Your comments are very much valued. I ensure that it will not happen again to our customers. One again, thank you very much for complimenting on our team at restaurant and service. We are looking forward to welcoming you again soon and proving our high standard of hospitality at your next stay. With our love and care Sincerely yours, Yann Samon Room Division Manager