Pool - Picture of Eden Star Saigon Hotel, Ho Chi Minh City
Photo: Pool
From Review : Oh dear.. of Eden Star Saigon Hotel
+7
This hotel reminded me of the old British comedy "Rising Damp". Not only because of the damp and subsequent mould in our bathroom with the stale musky smell permeating the entire room but because of the mean spirited attitude of the place in general. The water bottles left for…
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Date of stay: April 2017
Response from EdenstarSaigon, Manager at Eden Star Saigon Hotel
Responded Apr 24, 2017
Dear Mark M, Firstly, we thank you so much for taking your valued time to give out very detailed feedback of your stay with us, the EdenStar Hotel Saigon. We are happy to see you have been pleased with our hotel location, the breakfast time, as well as our attentive staff services. On the other hands, we regret to know your experienced stay with us was not as much comfortable as per your expectations, and we do apology if the price information in rooms made you not feeling comfortable. Anyway, thank you for letting us know and we would look back to your concerns for further better improvements. Again, thank you for your stay and do hope to see you back again on your next visit. With our best regards, Nguyen Trung ( Mr ) Duty Manager.
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