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Food - Picture of JW Marriott Hotel Hanoi

Photo: Food

From Review : Great dining experiences of JW Marriott Hotel Hanoi
Great dining experiences
Very personal and heartwarming services
A Sanctuary of Peace & Luxury
One of the best Hotels in hanoi
河內放鬆最佳去處&最棒飯店! 套房的絕美景觀加上保持良好的硬體設施!
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theavidtraveller wrote a review Jun 2016
London, United Kingdom229 contributions53 helpful votes
+6
The JW Marriott sits in a commanding position in the west of Hanoi. It's glass facade and unique structure makes it a design icon. It recently hosted President Obama on his visit to Hanoi so we're in good company. As a 5 star hotel the most important feature of the hotel should
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Date of stay: June 2016
Response from JWMarriottHotelHanoi, General Manager at JW Marriott Hotel Hanoi
Responded Jun 19, 2016
Dear Theavidtraveller, I would like to sincerely thank you for your detailed review of the JW Marriott Hanoi which is much appreciated. You mentioned in your review a few time the word service and I do say this often to our guests, I am very fortunate to have a team that brings our JW Marriott Brand to life each and everyday and they do so with a strong commitment to our brand standards and gracious hospitality- they truly enjoy what they do and I am very proud of them all. Pierre, Stephanie and Jaron are great examples of the same. We appreciate your suggestions as these enable us to keep improving our services towards our guests and thank you for posting separate reviews for the restaurants. While we are 8.5 kilometers out of downtown Hanoi, our complimentary shuttle and/or taxi service can get you there in less than 25 minutes with some of the new road connections. We are often told how our property provides that comfortable and refreshing oasis from the hustle and bustle of the city. Hope that when you share your experiences with your friends and family, that we will have the opportunity to assisting in arranging their adventures to Hanoi, Thanks again for sharing your story, and look forward to meet you in the future in person, Warm regards and safe travels ahead, Mark van der Wielen General Manager
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