Dear ungsokyang, We are excited to read your positive feedback following your visit to InterContinental Hanoi Landmark72. Offering the top quality of food and services to our valued guests is the highest priority for me and the team. I am delighted to know that you enjoyed so much the time with us and Hoai with her outstanding services did made your stay more worthwhile. We will be sure to send your kind remarks to Hoai. We look forward to welcoming you back to the tallest luxury hotel of Hanoi. Kind regards, Robbert Manussen General Manager