Balcony - Picture of Hilton Pattaya
Photo: Balcony
From Review : ’’There is memorable. And there is unforgettable’’ of Hilton Pattaya
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I stayed on 9th dec to 11-Dec-2016 along with my beloved wife in Hilton Executive room with sea view and we draw a conclusion that this is not just memorable but unforgettable experience. Thanks Hilton for early check in...I reached around 11 AM and they allowed check in with…
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Date of stay: December 2016
Response from Rudolf T, General Manager at Hilton Pattaya
Responded Dec 20, 2016
Dear SUSHILCHOUBAY, Thank you for sharing your detailed comments on Tripadvisor. We are so pleased to know that our location as well as variety of dining options, Breakfast experience and bath tub were to your satisfaction. However, we are really sorry to hear that we did not meet your expectations in some areas. We have shared your comments with the Department Heads concerned so we can improve our facilities and services. Thank you for bringing these very valid points to our attention and please, rest assure, that we are currently looking into new ideas to improve. With this in mind we once again thank you for your feedback and we most certainly do look forward to welcome you back if you decide to give us another chance to change the poor impression you are now under. Rudolf Troestler General Manager, Hilton Pattaya
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