Dear guneingdoe, Thank you for your detailed feed back of your recent stay with both highlights and areas for improvement shared. I regret to learn that there were aspects of your stay you had been disappointed with. In order to maintain high standards of service, feedback like yours is essential. In regards to in room slipper, our housekeeping team has been briefed to pay more attention to the amenities. We will certainly ensure this matter will not happen again in the future. In the meantime, we apologize for any inconvenience caused. Nevertheless, I am delighted to read that you had a good experienced with our service, I will pass on your kind words to the team. Your positive comment is a great motivation for our team who has been working hard to assure that you have the great experience during your stay at Amara Bangkok. The team and I hope you will choose Amara Bangkok again in the future and give us another opportunity to demonstrate our standards and service which is renown. We remain, With best regards, Narisa