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Window View - Picture of Centara Watergate Pavillion Hotel Bangkok

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From Review : Mixed experience but good location, nice place of Centara Watergate Pavillion Hotel Bangkok
Mixed experience but good location, nice place
Very near Platinum Mall
Overall Okay, But Do Take Note...
Kids Room
Bon séjour globalement mais...
Donal C wrote a review Sep 2017
Kuala Lumpur, Malaysia137 contributions45 helpful votes
3.0 of 5 bubbles
Stayed 3 nights, mixed experience based on unfortunate 2nd night where room lights went crazy going on and off in the middle of the night. At 4am and after previous attempt to repair the room activation sensor we were finally moved rooms. Things like this can happen, my issue
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Date of stay: September 2017
Response from Sanon_Wilaiwongs, Manager at Centara Watergate Pavillion Hotel Bangkok
Responded Sep 29, 2017
Dear Donal C, Thank you for having taken the time to provide us with written feedback of your recent stay with us. Please accept our apologies once again for the inconvenience caused during your stay at the hotel. This has been shared among all department head’s responsible to improve our service in the areas that you kindly pointed out. You may rest assured that we take your feedback seriously as our everyday goal is to ensure the wellbeing of all of our guests. In the meanwhile, we are great to note that you enjoyed staying at our hotel with its great location, good taste of food and happy hour at the WALK lounge bar. Thank you again for your comment. Wishing you all the very best until we may welcome you back as your travels next bring you to the City of Angels. Until then sending our good thoughts to both of you in Helsinki, Southern Finland, Finland. Warm regards, Sanon Wilaiwongs Executive Assistant Manager
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