Interior - Picture of Shangri-La Bangkok
Photo: Interior
From Review : Average for 5-star hotel of Shangri-La Bangkok
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+9
I have stayed at several Shangri-La hotels before, some at the Horizon Club, but this stay was just so average. Nothing to really shout home about. Service was still good, efficient and pleasant. Room was clean and adequate. Club lounge was just average. 😕
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Date of stay: July 2016
Response from General_Manager_SLBK, Manager at Shangri-La Bangkok
Responded Jul 31, 2016
Dear Collin F, Thank you for staying at Shangri-La Hotel, Bangkok. It is saddened to hear that your experience with us did not exceed your expectations. As a regular guest of the Shangri-La Hotel chain, I hope that you will allow us another chance to deliver an experience level to the Shangri-La standard. Please contact me at phillip.couvaras@shangri-la.com for your next visit if I can be of any assistance. On a lighter note, I am content to hear that our service and rooms were of quality. We look forward to welcoming you back in the near future. Sincerely, Phillip Couvaras General Manager
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