Dear Denden611, Thank you for visiting us at the Conrad Bangkok. We appreciate your review, though I am disappointed to read that you will not be staying with us again in the future. We strive to provide one of Bangkok's most exceptional hotel experiences with amenities you've recognized like an outstanding fitness center and complimentary shuttle service. I hope that you may reconsider and that we will have the opportunity to welcome you into our hotel again in the future. Best wishes, Sebastien Pisano Director of Operations Conrad Bangkok