Window View - Picture of Banyan Tree Bangkok
Photo: Window View
From Review : Wow. of Banyan Tree Bangkok
Check In— / — / —
Check Out— / — / —
Guests
+3
Amazing experience. Can’t say I’ve had the 5-star life, but I got a glimpse staying here! We stayed on level 32 with breathtaking views of the city. Club access and treats were so awesome. Breakfast, amazing! So many lovely experiences with the food and service. Housekeeping…
Read more
Date of stay: November 2018
Response from BT_Executive_Office, General Manager at Banyan Tree Bangkok
Responded Nov 15, 2018
Dear Beth_Wang1004, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. I am truly delighted to read that you have enjoyed your overall stay with us and for your compliments regarding the Club access and its benefits, our breakfast, our turndown service, the welcome fruits and the Daily Aroma Scent provided in your room. I hope these have all made your stay with us exceptional. Regarding your check-in process and for the explanation of the Club Benefits, I would like to apologize for the inconveniences you have experienced. I completely understand your frustrations with wanting to rest after your hospital appointment. Rest assured that I will address your feedbacks to our team and we will also implement the necessary actions to be taken to ensure that we maintain the service standards of Banyan Tree. Thank you for sharing and bringing this to our attention. Once again, I offer my sincerest apologies. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager
Read more
Been to Banyan Tree Bangkok? Share your experience!