Dear dhlchung, Thank you for your review of Crowne Plaza Bangkok Lumpini Park. I am glad to hear that you enjoyed the hotel's convenient location and facilities. Please accept our sincere apologies for not meeting your expectations in term of condition in certain area in the hotel and television in the guest room. We take your feedback seriously and will review them with our Director of Engineering. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Kind Regards, Thipthanva Kemasiri (Ms) Front Office Manager