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Interior - Picture of Novotel Bangkok on Siam Square

Photo: Interior

From Review : Decent hotel. of Novotel Bangkok on Siam Square
3
Very dated bath room
Old hotel
Service quality dropped.
Zähle die Tage bis ich hier verlassen kann
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HKasyouare wrote a review Oct 2015
Asia, Peru1,260 contribution203 helpful votes
+1
LOCATION : Very good location. Only a 2-minute walk to Siam Skytrain station and Siam Paragon shopping centre. Uber from BKK airport to the hotel cost 1075, highway tolls inclusive. HOTEL : Not especially welcoming nor helpful bell staff. Polite and fast check in. Bright,
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Date of stay: October 2015
Response from Sagar N, General Manager at Novotel Bangkok on Siam Square
Responded Nov 10, 2015
Dear HKasyouare, Thank you for sharing your experience on Tripadvisor. I’m glad that you enjoyed our strategic location, reception service and room’s facilities. I’m however sorry that you didn’t feel welcome and receive assistance from Bell staff. Our Front Office Manager has already taken necessary action to improve this area. The noise issue was followed up and fixed as promised. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. We hope to welcome you again. Sincerely, Sagar Naker
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