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From Review : Good location, but service level has dropped of The Okura Prestige Bangkok
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Still the famous name and good location on Plonchet BTS. Service at breakfast is now very rushed due to the large numbers of guests. Tables even laid out in the restaurant reception areas. Housekeeping patchy, forgetting towels and even floor mats. Used to be a five, now…
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Date of stay: December 2016
Response from EdwardSnoeks, General Manager at The Okura Prestige Bangkok
Responded Dec 29, 2016
Dear HKeater, Thank you very much for taking the time to share your thoughts about your recent stay at The Okura Prestige Bangkok. We truly appreciate your patronage and your feedback has meanwhile been addressed with our Housekeeping colleagues to ensure no such recurrence. Should we be able to assist with any arrangements for your next stay, please do let us know. We look forward to seeing you again! Kind regards Edward E. Snoeks General Manager
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