Dear Valued guest, Thank you very much to taking the time to share us your comments regarding you recent visit to our hotel. It is our great pleasure to know that you had another pleasant stay with us. We are delighted to learn that we exceeded your expectations in most categories. It is most rewarding to see that our special efforts to provide the highest quality of service and personal attention are appreciated by our guest so that you considered us as your second home. Please kindly accept our sincere appreciation for your kind observations and feedback as it is communication such as this that will help us to improve, and strive for the highest level of service excellence. We look forward to the privilege and pleasure of serving you again at Adelphi Grande. Yours sincerely, Kunnuttaphas Pawatpaiboon General Manager