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Shower - Picture of Fraser Suites Abuja

Photo: Shower

From Review : The most comfortable in Abuja of Fraser Suites Abuja
The most comfortable in Abuja
The most comfortable in Abuja
Inside outside Fraser suites in Abuja
Comfortable rooms!!!!!
Pizza feast
Inside outside Fraser suites in Abuja
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Jon Avoca wrote a review Mar 2018
Beijing, China57 contributions10 helpful votes
+7
This hotel is less than a year old, so it’s new and very comfortable. The style is unlike what you can find in other Abuja hotels - fresh , functional. Overall the staff service is good. However the main compliant is the sole operating restaurant... it’s so weird that it doesn’t
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Date of stay: March 2018
Response from FSAbuja, General Manager at Fraser Suites Abuja
Responded Apr 18, 2018
Dear Mr. Jonathan, Thank you for sharing your views on TripAdvisor. While we are happy to read your compliments for our location, rooms and staff, I regret that you left dissatisfied with our service at the restaurant. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. In your case, we failed to do so and for that please do accept my sincere apologies. Our restaurant does have an a la carte menu from which guests can order to eat in the restaurant and I apologize for any miscommunication and the inconvenience caused to you in this regard. I assure you of my personal involvement in addressing your feedback. I call upon your understanding and generosity of spirit to give us another chance to prove that your last experience is really not the norm at our hotel. I am confident that when you do choose to visit us again, your experience will be vastly improved and it will be our endeavour to prove our commitment to excellence and regain your trust. The team and I remain hopeful of welcoming you back soon. Warm regards, Deniz Isikci General Manager
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