incredible wildlife on the game drives - Picture of Matetsi Victoria Falls
Photo: incredible wildlife on the game drives
From Review : The most incredible experience! of Matetsi Victoria Falls
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Guests
+7
From pick up at Victoria Falls airport to being dropped off every thing was perfect and co-ordinated to a Tee... Almost! :) Nestled in a national park on the banks of the Zambezi, there are no fences so the wildlife comes right into the camp. Only a few hundred metres from our…
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Date of stay: March 2018
Response from GM_Franco, General Manager at Matetsi Victoria Falls
Responded May 12, 2018
Dear Linz, Greetings from Matetsi! I would like to take this opportunity to thank you for choosing Matetsi Victoria Falls and for taking the time to share your experience with many other travelers. Thank you very much for your detailed feedback, we are happy to read that you enjoyed your stay, your accommodation, the activities, the food and the service provided by our staff, in particular Courage, Christian, Ophious and Simba, to who we will convey your appreciation. We are very sorry about the telephone issue, unfortunately it was a malfunction of the telephone exchange which has been fixed, technology sometimes can be unpredictable and for this reason in each room we provide gas horn, to be able to communicate emergencies even if telephone lines are not working. We’d like also to assure you that, as mentioned by our team during your stay, nothing has changed since we became an independent lodge and that the management and the entire team, which has always been hired by Matetsi since the opening, is and will remain the same of your last visit. Thank you once again for your kind feedback, hoping to see you soon, the Matetsi family look forward to welcoming you back at the Matetsi Victoria Falls. Warm Regards, Franco R. General Manager
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